sierra.ai
53 open TypeScript positions
Open Positions
Software Engineer, Agent (cantonese Speaking)
Design and deliver production-grade AI agents for enterprise clients, focusing on scalable, reliable systems that drive revenue. Own the entire Agent Development Life Cycle (ADLC), partner with global enterprises and startups, and shape the future of Sierra's AI agent platform through direct customer collaboration.
Software Engineer, Agent (thai Speaking)
Design and deliver production-grade AI agents for enterprise clients, focusing on scalable, reliable systems that drive revenue. Own the full Agent Development Life Cycle (ADLC) from pilot to deployment, collaborating directly with large enterprises and startups to solve complex business challenges using AI.
Software Engineer, Agent (korean Speaking)
Design and deliver production-grade AI agents for enterprise clients, owning the entire Agent Development Life Cycle (ADLC). Partner with global enterprises and startups to build scalable AI systems that drive revenue and operational efficiency. Work directly with customers to shape Sierra's AI agent platform and product roadmap.
Product Manager, Agent Development - Healthcare
This Product Manager role focuses on building enterprise-grade AI agents for the healthcare sector in partnership with engineering and customers. Key responsibilities include engaging with customers to assess requirements, developing virtual agents to fit business needs, and shaping the product roadmap. The ideal candidate brings 5-7+ years of experience in developing highly technical products, preferably with some AI-related background.
Software Engineer, Agent - Healthcare
This role involves designing and delivering production-grade AI agents specifically for the healthcare sector to handle sensitive patient interactions regarding benefits, scheduling, and billing, ensuring strict HIPAA compliance. The engineer will drive the entire Agent Development Life Cycle (ADLC) from pilot through continuous iteration in a high-autonomy setting. A key responsibility is partnering directly with healthcare executives to translate pressing business challenges into platform evolution and new feature prototyping.
Software Engineer, Agent - Healthcare
This role involves designing and delivering production-grade, empathetic AI agents specifically tailored for sensitive patient and member interactions within the healthcare sector, ensuring strict HIPAA compliance. The engineer will drive the entire Agent Development Life Cycle, owning deployment and iteration, while partnering with healthcare executives to solve pressing operational challenges. Additionally, the role will influence the evolution of Sierra's core platform based on direct customer feedback and emerging needs in healthcare technology.
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Product Manager, Agent Development - Healthcare
This Product Manager role focuses on building enterprise-grade AI agents specifically for the healthcare vertical, partnering with engineers and customers to handle sensitive conversations while ensuring strict HIPAA compliance. Key responsibilities include ground-up discovery to identify high-impact use cases across health plans, providers, and financial platforms, and guiding the evolution of Sierra's core platform roadmap based on customer needs. The successful candidate will act as a trusted advisor, driving strategic technical decisions for healthcare customers and transforming the patient experience.
Product Manager, Agent Lifecycle
This role focuses on bringing enterprise-grade AI Agents to the world by leading the product through concept to execution. The Product Manager will solve customer needs across end-users, CX managers, and developers, while collaborating closely with engineering and design. Key responsibilities include owning the product lifecycle end-to-end and advising customers in partnership with sales and go-to-market teams.
Product Manager, Agent SDK
This Product Manager role focuses on bringing Enterprise-grade AI Agents to the world by solving needs across end-users, CX managers, and developers. Responsibilities include leading the product through its entire lifecycle, innovating on the new frontier of AI agents, and advising customers. Required qualifications include extensive product management experience, technical depth, strong user-driven curiosity, and proven cross-functional collaboration skills.
Software Engineer, Security
This Software Engineer role focuses on building the foundations of trust within Sierra's platform, designing and shipping secure systems spanning privacy, identity, authentication, and data security across backend services and infrastructure. Key responsibilities include owning cross-cutting trust primitives and developing controls for secure agentic AI systems to prevent data leakage or manipulation. The candidate should possess strong software engineering skills in Python, Go, or TypeScript, coupled with a security mindset, a product/platform orientation, and a drive for deep understanding and ownership.
Software Engineer, Demo Platform
This role involves owning and developing Sierra's internal demo platform, focusing on creating reliable, fast, and safe multi-tenant mock organizations and configuration systems. Key responsibilities include building features that allow Sales Engineers (SEs) to manage demo accounts independently and leveraging AI to personalize demos based on prospect research. The engineer will ship robust, production-quality code that is instrumented and iterated upon using performance data gathered from demo usage.
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Intern, Agent Development (summer 2026)
Sierra is seeking interns to help build the next generation of AI agents that power customer experiences. Interns will gain hands-on experience contributing to the design and development of production AI agents, shipping features, and learning from real-world use cases at scale. This role is ideal for someone hungry to shape and learn from the current technological wave in AI.
Software Engineer, Agent
The Software Engineer, Agent will design and deliver production-grade, mission-critical AI agents that directly drive revenue for Sierra across industries like finance, healthcare, and commerce. This role involves complete ownership over the Agent Development Life Cycle (ADLC), from pilot through deployment and iteration. The engineer will partner directly with leaders at large enterprises and startups to solve pressing business challenges and guide the evolution of Sierra's core AI platform.
Software Engineer, Agent
The Software Engineer, Agent will be responsible for designing, building, and shipping production-grade, mission-critical AI agents that directly drive revenue across various industries. Key duties include owning the entire Agent Development Life Cycle (ADLC) from pilot to deployment, and partnering with large enterprises and startups to solve pressing business challenges using AI agents. This role will also heavily influence the future evolution of Sierra's core platform based on direct customer feedback and emerging needs.
Software Engineer, Agent
The Software Engineer, Agent role involves designing and delivering production-grade, mission-critical AI agents that directly drive revenue across industries like finance and healthcare. Responsibilities include owning the entire Agent Development Life Cycle (ADLC) and partnering directly with large enterprises and startups to solve pressing business challenges. The engineer will also guide the evolution of Sierra's core platform based on direct customer feedback and prototyping new features.
Software Engineer, Agent (italian Speaking)
The Software Engineer, Agent (Italian speaking) will design, build, and ship production-grade, mission-critical AI agents that drive revenue across various industries. Key responsibilities include owning the Agent Development Life Cycle (ADLC) from pilot to iteration, and partnering directly with leaders at large enterprises and startups to solve pressing business challenges. The role also involves guiding the evolution of Sierra's core platform through direct customer feedback and prototyping new tools.
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Software Engineer, Agent (arabic Speaking)
The Software Engineer, Agent role involves designing and delivering production-grade, high-performance AI agents that directly drive revenue for Sierra across various industries. Responsibilities include owning the entire Agent Development Life Cycle (ADLC) from pilot to deployment. This role requires partnering with large enterprises to understand their challenges and shaping the evolution of Sierra's core platform through direct customer feedback.
Product Manager, Agent Development (italian Speaking)
The Product Manager, Agent Development will partner with engineers and customers to build and ship enterprise-grade AI agents handling high volumes of customer conversations. Key responsibilities include engaging with customers to assess requirements, presenting demonstrations, and driving strategic technical roadmaps. This role also involves shaping the product roadmap by scoping and implementing new features based on customer success requirements.
Product Manager, Agent Development (arabic Speaking)
The Product Manager for Agent Development will partner with engineers and customers to build and ship enterprise-grade AI agents capable of handling high volumes of customer conversations. Key responsibilities include engaging with customers to assess needs, presenting demonstrations, and addressing technical challenges. This role is also responsible for shaping the product roadmap by collaborating with engineering teams to implement new features essential for customer success.
Product Manager, Agent Development
The Product Manager, Agent Development role at Sierra involves partnering with engineers and customers to build and ship enterprise-grade AI agents capable of handling thousands of daily customer conversations. Key responsibilities include engaging with customers to assess requirements, presenting demonstrations, addressing technical challenges, and shaping the product roadmap based on customer needs. The ideal candidate should have 5-7+ years in product development of highly technical products and possess strong communication skills in both English and Japanese.
Software Engineer, Agent
The Software Engineer, Agent role involves designing and delivering production-grade, mission-critical AI agents that drive revenue across industries like finance and healthcare. Responsibilities include full ownership of the Agent Development Life Cycle (ADLC), from pilot through deployment and iteration. Engineers will partner directly with large enterprises and startups to solve pressing business challenges and guide the evolution of Sierra's core platform.
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Software Engineer, Insights
Sierra is seeking a Software Engineer to join the Insights team, focusing on building systems for analyzing agent performance data, enabling A/B testing, and creating AI-powered exploration tools. Candidates should bring 4+ years of experience building production systems and comfort shipping full-stack solutions, aligning with company values like Craftsmanship and Customer Obsession.
Software Engineer, Security
This Software Engineer, Security role focuses on building systems that ensure platform security across privacy, identity, and data protection. Key responsibilities include designing and implementing core trust primitives like identity management and access control, and developing controls for securing agentic AI systems. The engineer will also automate security workflows, requiring strong production experience in languages like Python, Go, or TypeScript.
Software Engineer, Voice
Sierra is seeking a Software Engineer, Voice to work on AI-powered customer experience platforms. Responsibilities include developing capabilities for transcription, speech synthesis, real-time audio handling, telephony integration, and scaling infrastructure for millions of calls daily. Candidates should have 4+ years of experience building production systems and comfort delivering full-stack solutions.
Software Engineer, Agent Architecture
The Software Engineer role at Sierra focuses on building primitives for steerable, verifiable, and conversational AI agents across areas like Agentic Loop, Retrieval, and Evals. Responsibilities involve working on how to ground answers in customer knowledge bases and how to measure agent quality. Candidates should bring 4+ years of experience building production systems and a passion for being on the frontier of AI products.
Software Engineer, Agent Studio
Sierra is seeking a Software Engineer to work on the Agent Studio platform, focusing on areas like simulation, content management, and Agent Development Lifecycle adaptation for AI agents. The role requires 4+ years of hands-on experience building production systems, with comfort in shipping full-stack solutions in a high-autonomy environment.
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Product Manager, Agent Development
The Product Manager, Agent Development will partner with engineers and customers to build and ship enterprise-grade AI agents that manage high volumes of customer conversations. Key responsibilities include engaging with customers to assess requirements, presenting demonstrations, and shaping the product roadmap by implementing new features. The role requires strong technical communication skills to address challenges and drive strategic technical initiatives for customers.
Software Engineer, Agent
The Software Engineer, Agent will design and deliver production-grade, mission-critical AI agents that directly drive revenue across industries like finance and healthcare. Responsibilities include owning the entire Agent Development Life Cycle (ADLC) from pilot through deployment and continuous iteration. This role involves partnering directly with leaders at large enterprises and cutting-edge startups to solve pressing business challenges and guiding the evolution of Sierra's core platform.
Software Engineer, Agent
The Software Engineer, Agent will be responsible for designing and delivering production-grade, highly performant AI agents that directly drive revenue across industries like finance and healthcare. This role involves owning the entire Agent Development Life Cycle (ADLC), from pilot through deployment and iteration. The engineer will partner directly with large enterprises to solve business challenges and use customer feedback to shape the evolution of Sierra's core platform.
Engineering Manager, Agent
This Engineering Manager role involves leading and growing a team to design and deliver production-grade, mission-critical AI agents that drive company growth across various industries. Key responsibilities include owning the Agent Development Life Cycle (ADLC), ensuring technical excellence, and collaborating with large enterprises to translate complex business challenges into scalable AI solutions. The role requires a leader experienced in building and scaling end-to-end production systems with a blend of high standards and empathy.
Product Manager, Agent Development
The Product Manager, Agent Development will partner with engineers and customers to build and ship enterprise-grade AI agents handling thousands of daily customer conversations. Key responsibilities include engaging with customers to assess requirements, overcoming technical challenges, and shaping the product roadmap based on customer needs. The role requires extensive experience (5-7+ years) in product development of highly technical products, including tailoring messages for executives and communicating technical concepts clearly.
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Software Engineer, Agent
The Software Engineer, Agent will be responsible for designing, building, and shipping highly performant, reliable, and intuitive production-grade AI agents that drive revenue for Sierra. This role involves owning the entire Agent Development Life Cycle (ADLC) from pilot through continuous iteration. The engineer will partner directly with leaders at large enterprises and startups to solve pressing business challenges and guide the evolution of Sierra's core platform.
Product Manager, Agent Development
The Product Manager, Agent Development will be responsible for partnering with engineers and customers to build and ship enterprise-grade AI agents handling high volumes of customer conversations. Key responsibilities include engaging with customers to assess requirements, developing virtual agents to meet business needs, and shaping the product roadmap based on customer feedback. The role requires 5-7+ years of experience in highly technical product development and the ability to communicate technical concepts to diverse audiences.
Software Engineer, Agent (new Grad)
This role involves designing and delivering production-grade, highly performant AI agents that are central to Sierra's mission-critical operations across various industries. Responsibilities include driving the entire Agent Development Life Cycle (ADLC) from pilot through deployment and continuous iteration. The engineer will also partner directly with large enterprises and startups to solve pressing business challenges using AI agents.
Software Engineer, Agent (new Grad)
The Software Engineer, Agent (New Grad) role involves designing and shipping production-grade, scalable AI agents critical to Sierra's growth across finance, healthcare, and commerce industries. Key responsibilities include driving the entire Agent Development Life Cycle (ADLC) from pilot through deployment, and partnering directly with large enterprises to solve pressing business challenges. This role will also guide the evolution of Sierra's core platform through customer feedback and prototyping new features.
Software Engineer, Agent (new Grad)
The Software Engineer, Agent (New Grad) will be responsible for designing, building, and shipping production-grade, scalable AI agents central to Sierra's growth in industries like finance and healthcare. Key responsibilities include driving the entire Agent Development Life Cycle (ADLC) from pilot to iteration, and partnering directly with large enterprises to solve pressing business challenges. The role also involves guiding the evolution of Sierra's core platform based on direct customer feedback and surfacing unmet needs.
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Apx (new Grad)
The APX program is a rotational program designed to develop generalists into the next generation of AI builders. Participants will build and ship AI agents for customers in a fast-paced production environment. Responsibilities include writing code, designing features that impact agent performance, and learning how to scale AI agents through real-world usage.
Engineering Manager, Agent
The Engineering Manager will lead and grow a team responsible for designing and delivering production-grade, highly performant, and reliable AI agents that are central to Sierra's growth. Key responsibilities include owning the Agent Development Life Cycle (ADLC), ensuring technical excellence, and collaborating with large enterprises to solve critical business challenges. The role also involves shaping the future of Sierra's core platform based on direct customer feedback and needs.
Product Manager, Agent Platform
This Product Manager role focuses on bringing enterprise-grade AI Agents to the world by empowering businesses to build agents representing their identity and brand. Key responsibilities include solving product challenges for multiple stakeholders (end-users, CX managers, developers), innovating on the new frontier of AI Agents, and owning the product lifecycle from concept to execution. The ideal candidate possesses extensive experience leading products, deep curiosity, and strong collaboration skills to work cross-functionally.
Product Manager, Agent Development (spanish Speaking)
The Product Manager, Agent Development will partner with engineers and customers to build and ship enterprise-grade AI agents capable of handling thousands of daily customer conversations. Key responsibilities include engaging with customers to assess requirements, presenting demonstrations, and shaping the product roadmap with engineering teams. This role requires professional fluency in both Spanish and English, along with significant prior experience in product development for highly technical products.
Product Manager, Agent Development (french Speaking)
The Product Manager, Agent Development will partner with engineers and customers to build and ship enterprise-grade AI agents capable of handling high volumes of customer conversations. Key responsibilities include engaging with customers to assess requirements, presenting demonstrations, overcoming technical challenges, and shaping the product roadmap. Candidates must bring 5-7+ years of product development experience for highly technical products and possess professional fluency in both French and English.
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Product Manager, Agent Development (german Speaking)
The Product Manager for Agent Development will partner with engineering and customers to build and ship enterprise-grade AI agents capable of handling thousands of daily conversations. Key responsibilities include engaging with customers to assess requirements, demonstrating the product, and shaping the product roadmap with development teams. The role requires extensive product development experience, professional fluency in both German and English, and the ability to communicate highly technical concepts to diverse audiences.
Software Engineer, Agent (spanish Speaking)
The Software Engineer, Agent (Spanish speaking) role involves designing and delivering production-grade, scalable AI agents that drive revenue for Sierra's platform across industries like finance and healthcare. Key responsibilities include owning the entire Agent Development Life Cycle (ADLC) from pilot through iteration, and partnering directly with large enterprises to build transformative AI solutions. This position also guides the evolution of Sierra's core platform by surfacing unmet customer needs and prototyping new features in collaboration with research and product teams.
Software Engineer, Agent (french Speaking)
The Software Engineer, Agent role involves designing and delivering production-grade, scalable AI agents that are central to Sierra's mission-critical growth in industries like finance and healthcare. Key responsibilities include driving the entire Agent Development Life Cycle (ADLC) from pilot to deployment and collaborating directly with large enterprises to solve pressing business challenges. This position requires engineering expertise to build high-performing systems, a builder's mindset to overcome obstacles, and professional fluency in both French and English to effectively partner with customers and startups.
Software Engineer, Agent (german Speaking)
The Software Engineer, Agent (German speaking) will be responsible for designing and delivering production-grade, highly performant AI agents that drive mission-critical revenue. Key responsibilities include owning the Agent Development Life Cycle (ADLC) from pilot through deployment and collaborating directly with leaders at large enterprises and startups to solve business challenges. This role will also guide the evolution of Sierra's core platform based on direct customer feedback and prototyping new features.
Software Engineer, Frontend
This Senior Frontend Engineer role involves owning frontend development across core product interfaces and marketing surfaces using React and TypeScript. Key responsibilities include leading the design system, crafting pixel-perfect user experiences, and championing frontend excellence in performance and accessibility. While primarily frontend-focused, the role requires comfort integrating with GraphQL APIs and occasionally contributing to backend code (Go/gqlgen).
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Product Manager, Agent Development
The Product Manager, Agent Development will partner with engineers and customers to build and ship enterprise-grade AI agents capable of handling thousands of daily conversations. Key responsibilities include engaging with customers to assess requirements, presenting demonstrations, and shaping the product roadmap with engineering teams. The role requires 5-7+ years in product development of highly technical products, with prior experience in a Senior Product Manager level role or higher.
Software Engineer, Agent
The Software Engineer, Agent will be responsible for designing and delivering production-grade, scalable AI agents that drive revenue across industries like finance and healthcare. This role involves owning the entire Agent Development Life Cycle (ADLC), from pilot through continuous iteration. The engineer will also partner directly with large enterprises and startups to understand business challenges and use customer feedback to shape the evolution of Sierra's core platform.
Software Engineer, Agent
The Software Engineer, Agent will be responsible for designing, building, and shipping production-grade, revenue-driving AI agents that run in production environments across various industries. This role involves complete ownership over the Agent Development Life Cycle (ADLC), from pilot through deployment and iteration. The engineer will also partner directly with large enterprises and startups to solve pressing business challenges and help guide the evolution of Sierra's core platform.
Product Manager, Agent Development
The Product Manager for Agent Development will partner with engineers and customers to build and ship AI agents capable of handling high volumes of customer conversations. Key responsibilities include engaging with customers to assess requirements, presenting demonstrations, and shaping the product roadmap based on customer needs. The role requires strong experience in product development for highly technical products and the ability to communicate complex technical concepts effectively.
Product Designer
Sierra is seeking a Product Designer to drive the end-to-end design process for a platform focused on human customer experiences with AI. Key responsibilities include solving unique product challenges for various stakeholders, collaborating closely with engineering and product teams, and developing a scalable design system. Candidates must bring extensive UI/UX experience, visual design fluency, and proficiency in tools like Figma, alongside a strong desire to deeply understand user needs.
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Software Engineer, Agent
The Software Engineer for Agent at Sierra will be responsible for designing and delivering production-grade, mission-critical AI agents that directly drive revenue across industries like finance and healthcare. This role involves owning the entire Agent Development Life Cycle (ADLC) from pilot to deployment, and partnering directly with large enterprises to solve pressing business challenges. You will also use customer feedback to guide the evolution of Sierra's core AI agent development platform.
Software Engineer, Platform
The Software Engineer, Platform will be responsible for building and scaling Sierra’s core platform, focusing on agent development tools and processes. Key responsibilities include ensuring infrastructure and tooling can scale with business growth while maintaining high standards for security, reliability, and performance. The role requires a passion for AI products and pride in building reliable, maintainable, and secure systems.