modal.com
3 open TypeScript positions
Open Positions
Member of Technical Staff - Product (Backend)
Modal is seeking strong backend engineers to build developer tools used by major AI companies, focusing on high-scale backend services. Responsibilities involve building features end-to-end using technologies like TypeScript, Python, and ClickHouse, while requiring deep knowledge of observability for large-scale workloads. The role emphasizes building for scale while iterating quickly on new AI workflows, requiring strong product instincts and comfort working across the technology stack. This is a full-time, in-person role based in the NYC office.
Support Engineer
Modal is seeking a Support Engineer to manage customer experience by providing exceptional technical support to developers using their AI infrastructure platform. Key responsibilities include troubleshooting technical issues related to Modal, Python environments, and deployments via email, chat, and tickets. The role also involves maintaining documentation and collaborating with product teams using customer feedback to drive platform improvements.
Member of Technical Staff - Python SDK
Modal is seeking strong engineers experienced in building developer tools that users enjoy. The role focuses on developing high-quality Python libraries with broad user bases, leveraging advanced Python features like async programming. The ideal candidate must possess a strong product sense, focus on developer ergonomics, and demonstrate high customer empathy by working directly with users to solve problems.