Dialpad
17 open TypeScript positions
Open Positions
Sr. Software Engineer, Full-Stack (connect)
Dialpad is seeking a Senior Full-Stack Engineer to develop and maintain scalable web and desktop applications using modern technologies. The role involves owning end-to-end features, collaborating with cross-functional teams, and mentoring junior engineers while contributing to the company's Agentic AI framework. Key responsibilities include writing clean, modular code, participating in code reviews, and deploying releases on a weekly cadence.
Forward Deployment Engineer
The Forward Deployment Engineer role at Dialpad involves embedding within strategic customer accounts to translate complex business challenges into Agentic AI-powered solutions. The position requires deep technical expertise in AI/ML, strong business acumen, and fluency in both English and Japanese to drive AI adoption and deliver measurable business outcomes.
Sr. AI Solutions Architect
The AI Solutions Architect serves as the critical link between AI research and production deployment, responsible for taking agentic AI systems and integrating them securely and scalably into complex customer infrastructures. Key responsibilities include translating business objectives into structured instructions for AI Agents, advanced prompt engineering, and developing monitoring systems to guard against hallucinations and bias. This role requires deep expertise in the modern AI/ML stack, strong API proficiency, and consulting skills to guide customers in revamping business processes using transformative AI solutions.
Software Engineer, Full-Stack (growth)
The role is for an experienced Full Stack Software Engineer responsible for end-to-end ownership of significant features in high-scale web and desktop-native applications. Key responsibilities include designing, developing, and deploying high-quality features using modern technologies like Python and React/Vue, while ensuring high code quality through testing and code reviews. The engineer will also mentor junior staff and proactively collaborate with cross-functional partners on technical initiatives.
Software Development Engineer in Test
The Software Development Engineer in Test (SDET) will focus on Agentic AI, requiring deep test automation skills to design and build scalable frameworks using Python and Playwright for UI, API, and end-to-end flows. Key responsibilities include testing complex agentic workflows, defining testing strategies for LLM-based features, and ensuring testability in design reviews. This role involves hands-on coding, collaborating with AI/ML engineers, and mentoring junior QA staff to elevate engineering excellence.
Software Engineer (power Dialer)
This role seeks an experienced Full Stack Software Engineer passionate about building high-quality, high-scale web and desktop-native applications using modern technologies. Responsibilities include taking end-to-end ownership of features, driving architectural decisions, ensuring high code quality through best practices and code reviews, and participating in on-call rotations. The engineer will work closely with Product Managers and cross-functional partners from the Buenos Aires office.
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Software Engineer, Full-Stack (meetings)
Dialpad is hiring an experienced Full Stack Software Engineer for the Meetings team to build high-quality, scalable web and desktop native applications using modern technologies. The role involves owning significant features end-to-end, tackling technical hurdles, and mentoring junior engineers. This position reports to the Engineering Manager based in Bangalore, India, and requires strong experience in Python, React/Vue, and cloud infrastructure.
Sr. Software Engineer, Frontend
The Senior Software Engineer, Frontend will share ownership of the Client Hosts roadmap, building and maintaining standard top-level application wrappers for browser and native desktop environments. Key responsibilities include defining the 1-3 year roadmap, writing architectural design documents, and developing well-tested features to improve customer experience and development overhead. This role requires strong technical expertise in supporting web clients and developing elegant solutions to complex engineering problems, reporting to the Engineering Manager based in Bengaluru.
Sr. AI Deployment Engineer
The AI Deployment Engineer acts as the bridge between AI prototypes and production environments, responsible for deploying autonomous, agentic AI systems into complex customer infrastructures. Key duties include architecting AI behavior through prompt design, leading end-to-end deployment of automated workflows, and developing safety guardrails to monitor for issues like hallucinations and bias. The role also requires strong consulting skills to translate customer business objectives into technical instructions and influence the product roadmap based on field findings.
Sr. Engineer, Backend
The Product Engineering organization is seeking a Sr. Engineer to contribute to the design, development, and maintenance of information retrieval and distributed systems, specifically focusing on building and optimizing search engines. This role involves working on hybrid search techniques, ensuring high availability of search services, and developing real-time distributed systems. This position reports to an Engineering Manager based in Bengaluru and requires a hybrid working arrangement out of the Bengaluru office.
Design Engineer, Design Systems
The Design Engineer will support the Design System (Dialtone) by working at the intersection of design, front-end engineering, and AI. Key responsibilities include defining and iterating on tools and experiences, designing and building experimental interfaces and internal tooling, and ensuring quality/performance while acting as a guardian of system consistency. This role requires strong design sensibilities and technical fluency to move seamlessly between design tools and production-quality prototyping.
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Sr. Software Engineer
The Sr. Software Engineer will share ownership of the Client Hosts roadmap, building and maintaining application wrappers for browser and native desktop environments, supporting over 100 engineers. Key responsibilities include defining the 1-3 year roadmap, writing architectural design documents, and developing well-tested features to improve customer experience and development overhead. This role requires strong debugging skills and the ability to act as the technical expert for web clients.
Software Engineer
The Software Engineer will share ownership of the Client Hosts roadmap, building, supporting, and maintaining common top-level application wrappers for browser and native desktop environments. Key responsibilities include defining the 1-3 year roadmap, writing architectural design documents, ensuring delivery milestones are met, and developing well-tested features. The role requires 4+ years of frontend development experience and involves working on projects like enterprise desktop application installers and native wrappers.
Sr. Full-Stack Software Engineer
The Sr. Full Stack Software Engineer will take end-to-end ownership of significant features in Dialpad's web and desktop-native applications, driving architectural decisions and ensuring high code quality. Key responsibilities include designing, developing, and deploying features, participating in code reviews, taking on production on-call duties, and actively mentoring junior engineers. The role requires deep expertise in modern frontend and backend technologies and proactive collaboration with cross-functional partners.
Sr. Design Engineer, Design Systems
The Senior Design Engineer will support the Design System (Dialtone) by defining how Dialpad explores and prototypes AI-powered communications. This role involves designing, building, and iterating on tools, experimental interfaces, and proof-of-concept experiences that bring research and product vision to life. Key responsibilities include overseeing front-end design strategy for the Design System and advancing a design-focused prototyping practice that evaluates emerging AI capabilities.
Staff Software Engineer
The Staff Software Engineer will own the Workforce Management (WFM) product domain, taking a key leadership role in designing, building, and scaling products and cloud infrastructure. Responsibilities include defining the 1-3 year roadmap, writing architectural design documents, developing the WFM web application, and mentoring junior engineers. This is a hybrid position based in the London Office, requiring 2-3 days in the office per week.
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Forward Deployment Engineer
As a Forward-Deployed Customer Engineer (FDCE), you will embed with strategic customers to translate business processes into Agentic AI Skills & Actions, managing deployments from proof-of-concept to scale. Key responsibilities include leading pilots, designing agent workflows using various pipelines and logic, and building secure integrations meeting compliance controls. You will also operationalize deployments, drive feedback loops to Product, and enable client self-sufficiency through documentation and workshops.