conduit.xyz
2 open TypeScript positions
Open Positions
Senior Technical Support Engineer
The Technical Support Engineer will serve as the first line of defense for customer issues, working closely with Engineering and Infrastructure teams to debug and resolve incidents. Key responsibilities include troubleshooting complex technical systems, monitoring for proactive issue flagging, and improving support processes through better tooling and documentation. The ideal candidate should be comfortable with container orchestration, APIs, observability tooling, and possess basic coding skills in languages like Go or TypeScript.
Implementation Engineer
As an Implementation Engineer, you will be the first technical partner for new customers launching rollups with Conduit, owning the end-to-end technical onboarding experience. Key responsibilities include guiding teams through setup, configuration, integration, and best practices while acting as a bridge between Engineering, Product, and Customer Success. The role requires proactively identifying friction points, unblocking customers quickly, and feeding insights back to improve platform tooling and documentation.